Faqs

Here are the frequently asked questions from our clients before embarking on the mission.

How do we get there?

C/ Virgen de Montserrat, 12

Nearby bus lines: 6, C2, 41, C1.

We are located 10 minutes walking from the “Plaza de Cuba” metro stop.

C/ Ardilla, 8

Nearby bus lines: 5, M140, M143, M151, M152, M153.

We are located 4 minutes walking from the “Plaza de Cuba” metro stop.

If you prefer to come by car, we are very close to the exhibition center, with public parking just a few meters away.

See the map here

Who is it for?

The games are primarily designed for those aged 14 and over. We admit children from 8 years old, but we recommend they are accompanied by an adult.

Ideal for playing with family, friends, and colleagues.

Why play?

Because it’s a novel way to have a great time, immerse yourself in a first-person adventure, and have fun with friends or family while working as a team.

How many of us can play?

Those who wish to, can form groups of up to 6 people. If you create several groups, you can book the three rooms or play a double search, with one group entering first and then another.

Does my Gift Voucher have an expiration date?

Yes, it is valid for 6 months. We usually indicate this, though on the cards we mention it verbally due to space limitations.

 

Could I modify the reservation?

No problem at all, as long as you do it at least 3 days in advance.

Get in touch with us and we’ll handle it for you. Modify reservation.

Any medical warnings?
There are no restrictions, as there are no scares or risky moments.

Additionally, the coordinator will be in constant contact via walkie-talkie and will monitor you through the cameras.

What happens if I need to leave?
The rooms are equipped with an emergency button to open the exit if needed, and you will be in constant contact with the game coordinator through cameras and walkie-talkies.
Do I need to be in shape?
No, since physical strength or running is not required, all you need is to stay attentive to the environment and focused on the clues.
What happens if we arrive late?
If you are more than 15 minutes late after the reserved time, unfortunately, you will not be able to play.

Please be punctual, as the fee is non-refundable.

Are minors allowed to participate?
Yes, players can join from the age of 8, though we allow children of all ages to enter.
Is it scary?
There are no scares or shocks, there is nothing to fear.
We are more people than the reservation indicated, or the person who made the reservation is not coming. Can we still play?
Yes, as long as the maximum capacity of 6 people per group is respected.
What should I do to make a reservation?
From our own website via the reservation form.
Does La Búsqueda Escape Room now go by Arcadia Escape Room?
Initially, our escape room was called La Búsqueda Escape Room. We then evolved and changed our name to Arcadia Escape Room, but we are still the same escape room.

Do you have a question that isn’t listed here?

If you have any other doubts or questions that are not listed in our “Frequently Asked Questions,” do not hesitate to contact us and we will be happy to assist you.

You can reach us through our contact form, our email, or our customer service phone number.

Book NOW and Enjoy a Unique Adventure

Book now on our website and enjoy our adventures: The Jewel of Takum / Dr. Painokovic’s Vaccine / The Witch’s Cabin / The Nightmare / The Dream.
Exciting adventures that will require you to stay alert to all the challenges and puzzles to complete the mission in under 1 hour or 90 minutes. Gather a group and enjoy these thrilling stories.

Contact

Adress

C/ Virgen de Montserrat, 12 Local 3
· Dr. Painokovic’s Vaccine
· Takum’s Jewel

C/ Virgen de Robledo, 6
· Mentalist
· Ascension

C/ Ardilla, 8
· The Nightmare
· The Dream

C/ Fernando IV,
· The Witch’s Cabin
· The Cannibal

 

Customer Service

661 61 38 48

Email

info@escaperoomarcadia.com

Transportes públicos cercanos

12 Virgen de Montserrat Street, Local 3
· Bus: Lines 6, C2, 41, C1
· Metro: Pza. de Cuba Station
· Nearby Sevici station and bike lane

8 Squirrel Street
· Bus: Lines 5, M140, M143, M151, M152, M153
· Metro: Pza. de Cuba Station
· Nearby Sevici station and bike lane

Open chat
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